Returns & Exchanges
At KJH.BRAND, we want you to love your beauty routine. If you are not completely satisfied with your purchase, you can return or exchange eligible products within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Ensure items are in their original packaging and unused condition; securely pack the products and attach the pre-paid shipping label provided.
Ship It Back
Drop off your package at any authorized carrier location. We recommend obtaining a tracking number for your records.
Receive Your Refund
Once our team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing